Encounters with the wonders of the Caucasus

Air and railway tickets are not included in the price of the tour. You can purchase them yourself or contact us for help.

Place and time of the group gathering: meeting with a representative of the tour operator on the first day of the excursion takes place in the lobby of the hotel according to the following schedule:

• Bugar Hotel — 12:40;
• Yuzhnaya Hotel — 13:00;
• Beshtau Hotel — 13:10;
• Mashuk Hotel — 13:25;
• Pyatigorsk Hotel — 13:30;
• Intourist Hotel — 13:35.

The excursion program begins immediately after the organizational meeting, so you need to be ready to visit it. Please come to the meeting exactly at the appointed time.

The exact time of the meeting of the representative of the travel company with tourists will be indicated in the program with timing.

The first day of the tour starts approximately at 13:00, please have lunch in advance, there are no lunch stops on the tour on this day.

During the trip, you must have cash for additional expenses. Bank cards for payment are not accepted everywhere.

The tour ends at 18:00. Please purchase return tickets based on this fact.

The day before the tour, a whatsapp group will be created with the tour participants, where all the necessary information will be sent: the exact time of departure, boarding places, bus number, phone number of the guide and the mobile phone of the tour curator.

 The following safety rules must be followed on excursions:

1. Follow generally accepted rules of conduct and personal hygiene.
2. To observe discipline, strictly follow all the instructions of the guide and the head of the group.
3. Observe the established and announced schedule of the tour, as well as the time allowed for the inspection of a particular object of visit.
4. To leave the group only with the permission of the guide and the head of the group.
5. To purchase and consume food only after agreement with the head of the group.
6. In spring and summer, conduct a personal visual inspection for the detection of ticks.
7. Listen carefully to the guide.

Safety precautions at sightseeing sites:

1. When visiting observation decks, do not go beyond the installed fences.
2. When visiting production facilities, keep a group. Do not approach moving and rotating mechanisms. Protect your eyes from dust. Do not remove anything from the territory of enterprises.
3. Be careful, protect your eyes from small stone chips and fingers.
4. It is not allowed to depart from the route (trails, paths), approach electrical wires, unfenced edges of ravines, cliffs, etc.

During the bus tour:

1. Tourists are obliged to carefully handle the available equipment of the bus cabin.
2. Boarding the bus is carried out only at the command of the head, to the places indicated by the head.
3. Hand luggage of tourists is located in a specially designated place (under the seat, on the top shelf, etc.). It is forbidden to place bags or other things of tourists in the aisles. For security reasons, the passage must be free.
4. Before starting the bus, the tourist undertakes to fasten his seat belts and not unbutton them until the bus stops completely or the permission of the accompanying person (guide).
5. It is forbidden to get up from your seats and walk around the cabin while the bus is moving.
6. It is forbidden to open windows without the driver's permission.
7. It is forbidden to distract drivers while driving. All your questions will be solved by the guide or the senior of the group.
8. It is forbidden to expose any body parts, as well as to throw garbage into the open windows of the bus.
9. It is forbidden to drink any drinks and eat while the bus is moving.
10. In case of signs of motion sickness or nausea, it is necessary to immediately inform the accompanying person or the guide.
11. During the bus stop, do not get up from your seats until the bus stops completely and the group leader gives a special order. You can get off the bus only after the guide and the group leader.
12. When leaving your seat during parking, the back of the chair must be returned to its original position.
13. When exiting the bus, you should not crowd, get out carefully one person at a time.
14. The exit from the bus is through the front door. After getting off the bus, do not disperse, gather at the specified place and follow the instructions of the guide (accompanying person).
15. When returning to the bus, it is necessary to occupy the seats where you were sitting before exiting it.
16. You get on a clean bus. You have to get out of a clean bus. In this regard, it is forbidden to leave garbage on the bus, gnaw seeds, leave empty bottles, wrappers, fruit peels.
17. They don't smoke on buses.
18.  During emergency braking, it is necessary to rest your feet and hands on the seat in front of you.
19.  In case of an accident, follow the instructions of the driver and the team leader clearly.

During a walking tour:

1. While driving along the street, it is necessary to walk in a compact group without disturbing other pedestrians.
2. The roadway of the street must be crossed only in accordance with the traffic regulations established for these places and at the command of the group leader or tour guide.

General precautions:

1. Handbags and purses should be held tightly in your hands, not on your shoulder.
2. It is advisable to keep the passport separate from the money.
3. Do not leave valuables, handbags, photo and video equipment in plain sight.
4. Do not leave things unattended while visiting sightseeing sites.
5. Use hats and sunglasses to protect yourself from the sun.
6. If you feel unwell, you must immediately inform the group leader or the tour guide.
7. Pay attention to the health status and behavior of the tour participants, immediately inform the group leader or the guide about the first signs of ill health or absence of the tour participant.
8. If you fall behind the group, contact the group leader or another participant of the event immediately. If you cannot get in touch, contact a government agency: a museum, the police, or the nearest educational institution.

The organizer reserves the right to change the sequence of bus and walking tours, replacing them with equivalent ones.

It is also possible to replace hotels declared under the program with equivalent ones.

It is possible to stay in Pyatigorsk in another hotel at the request of a tourist with a recalculation of the tour. But tourists get to the landing place on the tour on their own.

Additional medical insurance is not included in the price of the tour. If desired, you can apply for insurance on the website of a Large Country without commission directly from insurance companies.

The maximum group can consist of 50 people.